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Save Time, Save Money, and be more productive. www.i3reliability.com 01/18/2011

Posted by mritsema in business intelligence, cloud computing, development, healthcare, ibm, managed services, microsoft, security, virtualization, web, web services.
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EMR: What is the current status of “meaningful use”, and what does it mean for your practice? 08/03/2010

Posted by tbc4thaadsma in business intelligence, development, government, healthcare, ibm, managed services, microsoft, web.
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Some improvements in the “meaningful use” final rule sought by the AMA were accepted, but the Association says many practices still face barriers to adoption.

By Chris Silva, amednews staff. Posted Aug. 2, 2010.

Washington — While the final rule determining what constitutes “meaningful use” of electronic medical records provides some needed leeway for physicians, barriers to EMR adoption and implementation remain for doctors, according to the American Medical Association.

The AMA said in a July 21 statement that it had helped effect some positive changes in the final rule, including a reduction in the total number of measures, from 25 to 20, that physicians have to meet in order to qualify for Medicare and Medicaid EMR bonuses in the first two years.

The minimum thresholds for meeting several measures also were reduced. For example, the requirement that a doctor use an EMR for computerized physician order entry of medication orders decreased. Instead of mandating that more than 80% of patients have at least one drug ordered through CPOE, the threshold will be more than 30% of patients. Thresholds also were reduced for transmitting electronic prescriptions and implementing clinical decision support tools.

EMR bonus program poses tight deadline for physicians

But the AMA says physicians still face several challenges in becoming compliant in time. There is no EMR system on the market now that offers the capabilities needed for physicians to become meaningful users. Federal officials expect such systems to become available this fall, which would give practices only a few months to install and test the technology before the Jan. 1, 2011, start date of the incentive program. Physicians who already have invested in EMRs now must upgrade their systems to meet certification criteria.

In addition, the total number of measures that physicians have to meet is still too high, the AMA says. The final rule divides the initial 25 meaningful use objectives into two categories: a core group of 15 objectives and a “menu set” of 10 objectives, from which they can choose any five to defer in 2011-12.

Also, some of the thresholds for meeting the objectives remain high, the AMA says. For example, one measure requires physicians to maintain an up-to-date problem list of current and active diagnoses for more than 80% of patients. In addition, there is no mechanism for physicians to appeal any decision made during the incentive program.

“The final requirements for the meaningful use of EHRs are an improvement over previous drafts, but challenges still remain that will make it difficult for physicians to meet the requirements — especially physicians in solo and small practices,” said AMA Board of Trustees member and Secretary Steven J. Stack, MD.

During a July 20 hearing, members of the House Ways and Means health subcommittee probed the administration’s progress so far in shaping an EMR incentive program that is user-friendly for physicians and hospitals, yet that also yields a maximum benefit for taxpayers and patients.

Some lawmakers expressed concern that the administration may have gone too far in watering down the requirements in its final rule. But officials said the changes to the final rule were necessary to ensure that doctors and hospitals do not become overwhelmed.

“We wanted to make it possible for a small rural practice to become a meaningful user just as much as a large urban practice,” said David Blumenthal, MD, the national health information technology coordinator. “It is not fair to hold accountable individual physicians who desperately want to become meaningful users.”

Eugene Heslin, MD, a family physician in Saugerties, N.Y., testified that EMRs can be an effective and vital tool for small practices, despite some of the barriers they may face during adoption.

Dr. Heslin explained how paperless records may have saved the life of one of his elderly patients. The patient showed up at an emergency department with shortness of breath and had given paramedics a list of medications that Dr. Heslin determined from his home computer were incorrect — it was actually a list for the patient’s wife. If the patient’s EMR had not been available to him at home, the outcome may have been a lot different, he said.

“Is meeting the criteria going to be easy for physicians and hospitals? Absolutely not,” said Dr. Heslin, who is head physician at Bridge Street Medical Group, a six-physician practice. “But they will help me persuade my colleagues that there is critical mass, it is doable at the community level, and that they need to move now along the same pathway to benefit patients and their community.”

The print version of this content appeared in the Aug. 9 issue of American Medical News.

If you have questions regarding how these new rules and regulations apply to you and your facility, please do not hesitate to contact i3 Business Solutions for answers. Call us at our toll free # 877-721-6400, or send us an email at support@i3bus.com

HTG recognizes outstanding peer group | i3 05/05/2010

Posted by Connie Swanson in government, healthcare, ibm, infrastructure, managed services, microsoft, SaaS, security, web services.
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i3 Business Solutions, LLC participates in an international peer group called Heartland Technology Group.  Heartland Technology Group (HTG) is  recognized as a leading peer group in the information technology industry.  It is composed of 250 companies focused on small to mid-size business support.  Ideas on management of people, process, performance and practice are the foundation for this industry initiative.

Kathy Labozzetta i3 Business Solutions with HTG 5

Kathy Labozzetta of i3 Business Solutions with HTG 5 Team

 Our peer group, HTG5 was awarded member group of the year out of the 22 peer groups at this year’s conference. Participation in this collaborative effort enables us to quickly compare ourselves to others in the industry, validate our strategy and decision making and go to market quickly with leading solutions and best practices that are proven and reliable.

 These solutions include:

  • Virtualization
  • Managed Service IT Support Offerings
  • Backup and Recovery
  • Storage Solutions
  • Web Applications
  • Microsoft Solutions
  • Technology and Service Delivery Tools
  • Product Offerings
  • Input and Support from Key Industry Vendors

 HTG differentiates itself from other industry groups by having a very open “Go Giver” philosophy for sharing of business ideas including open financials, sales, marketing and operational methodologies with common business financial benchmarks & metrics.  Open discussion and action plans for development of people and work/life balance are also a focus.

Twenty Trends For The 2010s | Digital Rules | Rich Karlgaard 01/27/2010

Posted by thaadsma in business intelligence, government, healthcare, tangents, web.
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Rich Karlgaard presenting at Grand Rapids Chamber of Commerce, Jan 2009

GR Press photo of Rich Karlgaard at Grand Rapids Chamber of Commerce, Jan 2009

Rich Karlgaard is the editor of Forbes, a prolific witer, and talks all over the country, and isn’t always right. However, he’s one of the brightest business leaders out there in the publishing world.

Last January he spoke at the Grand Rapids Chamber of Commerce annual lunch and went out on a limb by saying that already he saw signs of recovery from The Recession– when most everyone else was still in shock, fearful and reeling from the financial meltdown of the preceding months.

Rich has an intriguing list of predictions for the coming decade, and all are worthy of a read.

Me, I’m thinking over number 9:

“9. One Cloud Company Or Another Becomes the Most Valuable Company on Earth

“Moore’s Law continues at the pace of 2x every two years. Bandwidth improves 3x every two years. These trends predict ubiquitous cloud cover for planet earth. Who will own the giant fog machine? Google? Cisco? Microsoft? Amazon? Huawei?”

via Twenty Trends For The 2010s « Forbes.com: Digital Rules By Rich Karlgaard – Forbes.com.

Innovation, Healthcare & Future Answers 11/22/2009

Posted by mritsema in healthcare.
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I remain adamant that the answer to the majority of our societal and economic problems lie in entrepreneurial innovation and private sector free market competition.

Here’s another example of individuals taking personal risk and innovating with new ideas to deliver value to mankind.  Apply economies of scale to healthcare and deliver superior quality at lower prices.  Read about it in the November 21, 2009 Wall Street Journal:

The Henry Ford of Heart Surgery

In India, a Factory Model for Hospitals Is Cutting Costs and Yielding Profits

Six million people are expected to travel outside the United States to acquire innovative and less expensive medical care.  Costa Rica, Mexico and soon the Cayman Islands will offer high quality low-cost procedures.  These procedures can cost as little as 10% of the cost in the United States!

No, I wouldn’t risk my health to save $100,000 on heart surgery … but if I believed I could get a Lexus quality procedure for one quarter the price of an AMC quality USA production, I might consider this alternative.

Apparently a whole lot of people already are.

I repeat, private sector and free market options do have answers for many of our toughest problems.

As we say on the golf course, let the big dog hunt.

Michael Ritsema
i3 Business Solutions, LLC

I Repeat: The Answer to our Healthcare Problems are in Innovation, Entrepreneurs & Technology 10/22/2009

Posted by mritsema in government, healthcare, web.
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I am forever consistent & unabashedly a free market capitalist with conservative principles bordering on libertarian ideals.    Most know that I posit that technology (my own & company’s specialty) ‘holds the answer to all our problems.’

Bold statement or prediction:  the answer to our healthcare problem in America won’t come from the government – but will come from both technology and India, China, Mexico, Costa Rica & cheap overseas delivery.

There’s no doubt that healthcare in America needs repair.  The availability of insurance to protect against personal financial ruin must be repaired.  Spiraling costs to patients … and physicians must be remedied.  Access to treatment must be improved.

Question:  is the government option or fix the answer?    Again, I submit that technology and innovation are the answer.

The Wall Street Journal October 20th, 2009 edition provides yet another innovative option.   High definition video can connect physician specialists around the world to any location with high speed internet – instantly.  Diagnostic results skyrocket!  Read about the innovation at:

Doctor, Can You See Me Now?
More Hospitals Are Using Video to Connect Patients With Specialists Far Away, Speeding Treatment

And, by the way, I just read an online review about Logitech’s new PC or Laptop webcam that delivers high definition 720p 2-megapixel (8 megapixel photos) for $79.99.   That’s a whole lot of image for not a lot of money!

Add to that the opportunity to acquire quality surgery by highly trained specialists for around 10% of the cost of US based healthcare systems and things get really interesting.  Granted, regulation, quality of service and legal recourse are not the same in a foreign country.   Read about off shore surgery at:

Read about Medical tourism options at:

Low Cost Hip Replacement While on Vacation

American Insurance Plan May Cover Cost of Major Surgery Outside US

So, much like the challenge to the American automotive industry came from overseas and the answer was in technological innovation delivering better quality cars, improvements to the American healthcare industry will come from both technological innovation and worldwide competition.

Now, let’s free the marketplace from onerous government intervention and allow both technological and competitive innovation work their magic.
Michael Ritsema
www.i3bus.com

Find the right doctor with these online resources | Webware | CNET 10/20/2009

Posted by thaadsma in healthcare, web, web services.
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Every fall millions of us employees are subject to new health plans from employers. That often means finding a new doctor.

This CNET post has a review of some great resources available online to gather information and make the right decision:

“As the health care debate rages on, we’re still left wondering which doctor is best for what we need. Asking friends is a good way to find out about personal experiences, but one person’s opinion might not be enough to go on. For those instances, you need some help from a Web site or two.

I’ve compiled a helpful list of services that will help you research doctors, and with any luck, pick a good one. Let’s take a look: Find the right doctor with these online resources  ”

via Find the right doctor with these online resources | Webware – CNET.

Why Doctors Hate Electronic Medical Records | The Healthcare IT Guy 09/10/2009

Posted by thaadsma in design, development, healthcare, user interfaces.
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We work with an increasing number of physician practices in Michigan, and a few have EMR systems. But most don’t– yet.

This article by a physician challenges EMR vendors to make their software products better before EMR goes mainstream.  From Dr. Bill Cast:

“Physicians know that better exists. They have experienced Google, Amazon and e-Bay. Game lovers know that Electronic Arts’ “Tiberium,” now 15 years old, exceeds the capabilities of their professional health care software. They know from Yahoo and MSN the value of configuring a home page suited to delivering niche-information of their own preference. They know from using Word and Word Perfect that they can create precision documents merely by tweaking a template. They know they can use voice commands to make a phone call on their Blackberry. They know that they can find drug information more easily on Google than proprietary software. They suspect that if their EHRs and EMRs had physician-specific home page functionality, that they could drop and drag orders, answer FAQs, dictate letters, and save time with templates with many fewer clicks. Ordering medications should be as safe and uncomplicated as using E*Trade.

Today most EHRs and EMRs are invasive both to workflow and finances. While high cost is a significant barrier to physician adoption, workflow disruption remains the killer deterrent.”

via Guest Article: Why Doctors Hate Electronic Medical Records | The Healthcare IT Guy.

gloStream and the healthcare industry | Rodney Bowen-Wright | Microsoft 06/17/2009

Posted by thaadsma in development, healthcare, microsoft.
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Check out this great article about gloStream written by Rodney Bowen-Wright from Microsoft and posted to Microsoft’s Startup Zone Web site.

Rodney is a director of business development and manages vertical markets and mobility portfolios in Microsoft’s Emerging Business Team:

“Microsoft has the right infrastructure and tools to make this transformation happen quickly. One company at the right place at the right time with the right solution is GloStream.

gloStream provides physicians and healthcare facilities across the U.S. with electronic medical record software and practice management solutions based on the Microsoft Office suite – delivered and supported through a nationwide network of local technology partners.

gloStream applications are secure, easy-to-use and the only solutions on the market embedded with Microsoft Office. With a simple user interface, robust voice recognition technology, and single-click access to all patient data, gloStream products help doctors improve patient care by streamlining workflow and creating efficiencies in office administration.

gloStream’s deep healthcare experience and its utilization of Microsoft technology (and specific use of Microsoft Office) provide doctors and staff with a secure, reliable, scalable, customizable and affordable EMR and PM solutions. gloSuite is easy to learn and use so doctors and staff can limit training time and get up their full patient load in a matter of days, not weeks.”

via gloStream – Transforming and Modernizing the HealthCare Industry with Microsoft Office Software – Rodney Bowen-Wright.

Several Dozen of the Stupidest Things Ever Said 06/03/2009

Posted by thaadsma in development, government, healthcare, ibm, tangents.
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A wonderful list of some of the most bone-headed things that people have said over the years about technology, and especially information technology: Stupid Things to Say.

Here’s just a sample:

“I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won’t last out the year.”
–The editor in charge of business books for Prentice Hall, 1957

The rest are even better. Enjoy!

via Stupid Things to Say.

A special report: Medicine goes digital | The Economist 05/07/2009

Posted by thaadsma in development, healthcare, security, web.
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Well worth reading is this ‘Big Picture’ series of articles from the Economist. An excerpt:

“If these obstacles can be overcome, then the biggest winner will be the patient. In the past medicine has taken a paternalistic stance, with the all-knowing physician dispensing wisdom from on high, but that is becoming increasingly untenable. Digitisation promises to connect doctors not only to everything they need to know about their patients but also to other doctors who have treated similar disorders.

The coming convergence of biology and engineering will be led by information technologies, which in medicine means the digitisation of medical records and the establishment of an intelligent network for sharing those records. That essential reform will enable many other big technological changes to be introduced.”

Read it all
via A special report on health care and technology: Medicine goes digital | The Economist.

10 reasons to purchase new hardware during a recession | 10 Things | TechRepublic.com 04/30/2009

Posted by thaadsma in business intelligence, government, healthcare, ibm, infrastructure, managed services, microsoft, security.
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In tough times like these, it’s tempting to put off urgent IT hardware purchases. But you can shoot yourself in the foot by doing so, for a number of reasons–
10 reasons, to be precise.

I really think one of the most important is that your best people may be less productive, and productivity and results are the name for the game right now. Reason #2 from the list at TR:

“When PCs, displays, or network switches fail, it may be tempting to visit an old parts closet to dig out replacements. Old, entry-level Celeron- or Pentium-powered PCs with 256MB of RAM and rattling power supplies won’t help managers (now often responsible for production tasks, too, due to departmental layoffs) efficiently complete expanded task lists. Nor will such machines enable overworked colleagues to run QuickBooks, CRM applications, or proprietary programs smoothly. Nor will a 15″ CRT enable productivity gains when replacing a 22″ widescreen monitor used to display customer information alongside order entry software.

The same is true for network equipment. Outdated hubs and routers were decommissioned for a reason. They were either too slow, failed to operate properly, or didn’t meet the organization’s needs. They certainly won’t improve productivity now, when staff sizes are smaller, remaining employees must absorb the workload of laid-off staff, and stress levels climb ever higher. The subsequent delays and inefficiencies translate to lost opportunities, poor customer experiences, and less revenue.”

We’re working with our i3 Business Soultions customers every day who realize the only way to recovery and success is making good deals now for critical business systems.

Read all 10 business reasons at the TechRepublic blog:

via 10 reasons to purchase new hardware during a recession | 10 Things | TechRepublic.com.

Microsoft 2019 scenario: everything I want except the flying car | The Industry Standard 03/04/2009

Posted by thaadsma in design, healthcare, microsoft, mobile web, user interfaces, web, web services.
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Now this is more like it!

The five punchy two-minute video excerpt says a lot about where we are going:

“The super-slim and easy-to-use handheld gadgets and wall-sized transparent displays handled by the video’s shoppers, students and office workers make Tom Cruise’s setup in Minority Report seem obsolete. More important than whizzy interfaces, the videos promise much more extensive collaboration, instant information retrieval, and multimedia communication.”

via Microsoft’s 2019 scenario has everything but Windows | The Industry Standard.

NOTE: The original five-minute version (much higher quality) can be viewed at Microsoft Office Labs.

How Disaster Recovery Works: The Video | MyFox Charlotte 02/03/2009

Posted by thaadsma in government, healthcare, managed services, web.
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i3 offers a full ReliabilITy Disaster Recovery option for our Michigan customers, working with its partner Agility Recovery Solutions.

Here is a great video that shows exactly how this Disaster Recovery solution works– and why it has such value for us all. Take a few minutes to check it out.

“This weekend, power crews continue to work to restore power to more than a million people left in the dark from the massive ice storm. FEMA is sending food, water and generators; but, thousands of people already had power and clean water thanks to a Charlotte company.”

Thanks to Brooks Beeler for the tip:
via MyFox Charlotte | Charlotte Company Helping Restore Power.

The New India: Michigan? | BusinessWeek 01/26/2009

Posted by thaadsma in development, government, healthcare, ibm.
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In what may be an invigorating trend for US information technology providers, IBM recently announced it plans to open an IBM ’Global Delivery Center’ on the campus of Michigan State University in East Lansing. The goal for the center is to modernize legacy applications used by state and local governments, as well as colleges and universities.

In addition, IBM and MSU are planning to expand out to help modernize IT systems at companies based in the U.S. in the healthcare, telecommunication, and other industries.

IBM mainframes and AS/400 systems still have a healthy user base in the government, university and healthcare sectors– and the software applications that run on these platforms are long overdue for an overhaul (not to mention all those greenscreen terminals). Here at i3 Business Solutions, we work with these customers all over Michigan.

Here’s an interesting take on this development from Steve Hamm at BusinessWeek:

“While the Indian outsourcing community is flipping out about the Satyam scandal, IBM, which has a major presence in India, is opening its newest service delivery center in….East Lansing, Michigan. IBM is setting up an unusual sort of delivery center on the campus of Michigan State University. The company plans to hire MSU students and graduates, plus others, to develop software applications and modernize computing systems for government agencies and universities. It plans on hiring 100 people by June and 1,500 eventually. An IBM spokesman said this isn’t a low-cost labor play; it’s about the talent. But I’m betting salaries for software programmers are a lot cheaper in East Lansing than they are in Somers, New York; Boston; or Silicon Valley—where IBM employs a lot of programmers.”

All I can say is: Go Spartans! 

via The New India: Michigan? – BusinessWeek (see the reader comment as well)

related articles: http://www.businessweek.com/technology/content/jan2009/tc20090115_770577.htm?chan=top+news_top+news+index+-+temp_technology 

http://www.itjungle.com/tfh/tfh012609-story08.html

Palmisano: ‘Stimulate’ with Broadband and the Power Grid – WSJ.com 01/23/2009

Posted by thaadsma in broadband, healthcare, ibm.
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“Smarter infrastructure is by far our best path to creating new jobs and stimulating growth. We at IBM were asked to map this out by President-elect Barack Obama’s transition team, and our research shows that a $30 billion stimulus investment in just three areas — smart grids, health-care IT and broadband — could yield almost one million new jobs within one year. That’s possible because these kinds of infrastructure have significantly greater economic and societal multiplier effects than traditional infrastructure like bridges and highways.”

via Samuel J. Palmisano: Let’s Spend on Broadband and the Power Grid – WSJ.com.

Technology is the cure for healthcare system | Healthcare Daily News 06/24/2008

Posted by thaadsma in Amazon, broadband, healthcare.
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Harvard professor sees technology as cure for ailing, costly healthcare system

Clayton Christensen, who also authored The Innovator’s Dilemma, said that technology is the disruptive innovation that can help fix the broken healthcare system:

“Three specific technologies will bring about improved ability to diagnose precisely and enable disruption in healthcare business models, he said: molecular diagnostics to understand genetic structure, imaging technologies to look inside the body and high-bandwidth telecommunications to bring expertise to offices with limited healthcare resources.”

Web 2.0 Can Give Consumers More Control over Health Care | eWeek.com 05/05/2008

Posted by thaadsma in healthcare, web.
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Web 2.0 Can Give Consumers More Control over Health Care

We’re seeing more and more activity in the Consumer-driven healthcare movement, and a lot of what Flock says in this article points to real value in applying this kind of technology to health care:

“Web 2.0 features like product and service ratings, information search, social communities, and tools are a natural evolution of health care technology, Flock said, and represent a new business paradigm that companies and institutions will have to adopt in order to remain competitive and relevant.

“The social relevance factor is a moving target, especially in health care, because it’s in such an early stage,” Flock said. The key is successfully reaching out to partners, customers and consumers, he said, and Flock cited HealthVault as one way Microsoft was reaching health care consumers.”

OpinionJournal | Ah, British Health Care… 06/09/2005

Posted by thaadsma in healthcare, tangents.
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OpinionJournal | Ah, British Health Care…: “As far as we could tell in our month at Queen’s Square, the only method of keeping the floors clean was an industrious worker from the Philippines named Marcello, equipped with a mop and pail. Marcello did the best that he could. But there’s only so much a single worker can do with a mop and pail against a ward full of germ-laden filth. Only a constant cleaning by me kept our little corner of the ward relatively germ-free. When my wife and I walked into Cornell University Hospital in New York after a month in England, the first thing we noticed was the floors. They were not only clean. They were shining! We were giddy with the prospect of not constantly engaging in germ warfare. “

Forbes.com | Rob Wherry On Health Care IT 01/04/2005

Posted by thaadsma in healthcare.
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Forbes.com: Rob Wherry On Health Care IT: “The Watch List

Ron Ponder and WellPoint-Anthem: Ponder is chief information officer at the United States’ leading health care benefits provider. Ponder was the genius behind FedEx’s (nyse: FDX – news – people ) original IT systems. He moved on to Sprint (nyse: FON – news – people ) and AT&T (nyse: T – news – people ), and now he’s been given carte blanche by WellPoint Chairman Leonard Schaeffer to design systems to cut massive amounts of paperwork out of the company’s bottom line. If he does it, WellPoint will be the darling of the industry.”

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