Save Time, Save Money, and be more productive. www.i3reliability.com 01/18/2011
Posted by mritsema in business intelligence, cloud computing, development, healthcare, ibm, managed services, microsoft, security, virtualization, web, web services.Tags: Cloud Services, Cloud Support, IT, IT support, IT Support Services, Network Support
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A Christmas Gift From i3 – Please Join Us 11/23/2010
Posted by mritsema in ibm.Tags: Business, Education, entrepreneurial, IBM, Leadership, Management, Productivity
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Three months ago I heard August Turak speak in Grand Rapids and wrote about the experience right here in this blog.
August’s message of business excellence is a Christmas metaphor with its spiritual overtones and real life experience.
IBM and i3 are thrilled to bring August Turak back to Grand Rapids for a two hour workshop on:
- “Service & Selflessness: Maximizing Your Organization’s Results”
- Thursday, December 9th, 2010
- Click here to register

August Turak and The Trapist Monks
August Turak is an entrepreneur, executive, award winning author and an amazing speaker. Visit August Turak website at: www.augustturak.com/mission. His Business Secrets Of The Trappists series in Forbes Magazine is amongst their most read online articles. August’s experience living with the Trappist Monks will cause you Christmas reflection in ways you may have never considered.
Don’t miss an extraordinary afternoon that will transform your organization, foster creative employees, increase profits, delight your customers and shine a new light on the Christmas season in ways you never thought possible!
Stay with us after the event for the holiday networking celebration in the New Horizons Learning Center Atrium beginning at 4:30pm. This is the perfect opportunity to join the discussion of service and selflessness and how this revolutionary concept will transform your organization and your own personal circumstances.
August Turak starts the workshop at 2:30 pm at New Horizon’s Learning Center at 5315 28th St Ct SE, Grand Rapids, MI 49546. (Click Here for a map.)
Attendance is limited so register today! Click here to register.
“You delivered one of the best lectures and training sessions I’ve ever been a part of, truly inspiring! You’re the best marketer I’ve ever seen.”
- Jon Roskill
Vice President of the Business and Marketing Organization for Microsoft Corporation
“Bravo! Thank you for such a clear, motivating, powerful message. Helping businesses achieve excellence through serving others is a wonderful passion to have. It betters us all, individually and as businesses, it is the right thing to do. Thanks for re-inspiring me.”
- Gregg Young
Author, Seventh Sigma Tools: Best Practices in Six Sigma and the e-book sequels, Best Practice Problem Solving: Go from Good to Great and Best Practice Problem Solving: The Six Universal Tools
Kathy Labozzetta, Vice President
i3 Business Solutions, LLC
Selflessness & Service 09/20/2010
Posted by mritsema in advertising, business intelligence, ibm.Tags: Business, IBM, Leadership, Management, Technology
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Last Wednesday, September 14th, 2010, I went to Kent Country Club in Grand Rapids, Michigan to hear August Turak speak for the American Marketing Association (AMA) West Michigan. I went because he was speaking about his recently published Business Secrets of the Trappists in Forbes.com. This four-part series topped the charts as Forbes’ most highly rated article. August draws on his experience as the protégé of the man who founded the IBM Executive School, 14 years working alongside the Trappist monks of Mepkin Abbey, and over 30 years of business experience. I had to hear this guy.

August Turak and The Trappist Monks
August delivered a metaphorical message about transformation as it relates to movies, marketing, business and life. I found the message compelling. Do you know that a MegaTrends 2010 is spirituality? August spent a lot of time developing our attraction to movies like Avatar. He discussed Joseph Campbell’s book The Hero with a Thousand Faces, which lays out the spiritually transformational journey of life. It is the journey from selfishness to selflessness. It is this fundamental human condition – reflected in the movies and books that we love – that is the longing for transformation. August Turak says:
“It’s in our own self-interest to forget our self-interest.”
Then came the tie to business and marketing. There are 3 transformations in life, marketing or business – a change of:
- Condition
- Circumstance
- Being
Pepsi’s marketing hit the change of condition with “refreshing,” then hit circumstance with “think young.” Coke nailed it with their successful commercial – some of you may not recall – 4 decades ago, “I want to teach the world to sing in perfect harmony …” – sung on the mountaintops of life. A lofty goal suggesting a change of being. I saw that commercial, with our family, 15 years ago at the World of Coca-Cola tour on the way to Florida. Wow, did that bring back memories.
And what do you deliver to your customers? Do you deliver a change of condition, circumstance or being? The question I have is:
“How do we convey that we do more than fix or improve – we fix and improve life or business?”
August’s message reminded me of the book, The Go Giver. How do we move from selfishness to selflessness? How do we convey the selfless transformational overarching mission that includes a culture of excellence, integrity, faith, trust and performance? Suggestions, ideas, comments? Bring them on.
That, it appears to me, is the challenge of life, business and marketing.
Michael Ritsemai3 Business Solutions, llc
EMR: What is the current status of “meaningful use”, and what does it mean for your practice? 08/03/2010
Posted by tbc4thaadsma in business intelligence, development, government, healthcare, ibm, managed services, microsoft, web.Tags: EMR, healthcare, IBM, Managed Services, Medical Records, microsoft
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Some improvements in the “meaningful use” final rule sought by the AMA were accepted, but the Association says many practices still face barriers to adoption.
By Chris Silva, amednews staff. Posted Aug. 2, 2010.
Washington — While the final rule determining what constitutes “meaningful use” of electronic medical records provides some needed leeway for physicians, barriers to EMR adoption and implementation remain for doctors, according to the American Medical Association.
The AMA said in a July 21 statement that it had helped effect some positive changes in the final rule, including a reduction in the total number of measures, from 25 to 20, that physicians have to meet in order to qualify for Medicare and Medicaid EMR bonuses in the first two years.
The minimum thresholds for meeting several measures also were reduced. For example, the requirement that a doctor use an EMR for computerized physician order entry of medication orders decreased. Instead of mandating that more than 80% of patients have at least one drug ordered through CPOE, the threshold will be more than 30% of patients. Thresholds also were reduced for transmitting electronic prescriptions and implementing clinical decision support tools.
EMR bonus program poses tight deadline for physicians
But the AMA says physicians still face several challenges in becoming compliant in time. There is no EMR system on the market now that offers the capabilities needed for physicians to become meaningful users. Federal officials expect such systems to become available this fall, which would give practices only a few months to install and test the technology before the Jan. 1, 2011, start date of the incentive program. Physicians who already have invested in EMRs now must upgrade their systems to meet certification criteria.
In addition, the total number of measures that physicians have to meet is still too high, the AMA says. The final rule divides the initial 25 meaningful use objectives into two categories: a core group of 15 objectives and a “menu set” of 10 objectives, from which they can choose any five to defer in 2011-12.
Also, some of the thresholds for meeting the objectives remain high, the AMA says. For example, one measure requires physicians to maintain an up-to-date problem list of current and active diagnoses for more than 80% of patients. In addition, there is no mechanism for physicians to appeal any decision made during the incentive program.
“The final requirements for the meaningful use of EHRs are an improvement over previous drafts, but challenges still remain that will make it difficult for physicians to meet the requirements — especially physicians in solo and small practices,” said AMA Board of Trustees member and Secretary Steven J. Stack, MD.
During a July 20 hearing, members of the House Ways and Means health subcommittee probed the administration’s progress so far in shaping an EMR incentive program that is user-friendly for physicians and hospitals, yet that also yields a maximum benefit for taxpayers and patients.
Some lawmakers expressed concern that the administration may have gone too far in watering down the requirements in its final rule. But officials said the changes to the final rule were necessary to ensure that doctors and hospitals do not become overwhelmed.
“We wanted to make it possible for a small rural practice to become a meaningful user just as much as a large urban practice,” said David Blumenthal, MD, the national health information technology coordinator. “It is not fair to hold accountable individual physicians who desperately want to become meaningful users.”
Eugene Heslin, MD, a family physician in Saugerties, N.Y., testified that EMRs can be an effective and vital tool for small practices, despite some of the barriers they may face during adoption.
Dr. Heslin explained how paperless records may have saved the life of one of his elderly patients. The patient showed up at an emergency department with shortness of breath and had given paramedics a list of medications that Dr. Heslin determined from his home computer were incorrect — it was actually a list for the patient’s wife. If the patient’s EMR had not been available to him at home, the outcome may have been a lot different, he said.
“Is meeting the criteria going to be easy for physicians and hospitals? Absolutely not,” said Dr. Heslin, who is head physician at Bridge Street Medical Group, a six-physician practice. “But they will help me persuade my colleagues that there is critical mass, it is doable at the community level, and that they need to move now along the same pathway to benefit patients and their community.”
The print version of this content appeared in the Aug. 9 issue of American Medical News.
HTG recognizes outstanding peer group | i3 05/05/2010
Posted by Connie Swanson in government, healthcare, ibm, infrastructure, managed services, microsoft, SaaS, security, web services.add a comment
i3 Business Solutions, LLC participates in an international peer group called Heartland Technology Group. Heartland Technology Group (HTG) is recognized as a leading peer group in the information technology industry. It is composed of 250 companies focused on small to mid-size business support. Ideas on management of people, process, performance and practice are the foundation for this industry initiative.
Our peer group, HTG5 was awarded member group of the year out of the 22 peer groups at this year’s conference. Participation in this collaborative effort enables us to quickly compare ourselves to others in the industry, validate our strategy and decision making and go to market quickly with leading solutions and best practices that are proven and reliable.
These solutions include:
- Virtualization
- Managed Service IT Support Offerings
- Backup and Recovery
- Storage Solutions
- Web Applications
- Microsoft Solutions
- Technology and Service Delivery Tools
- Product Offerings
- Input and Support from Key Industry Vendors
HTG differentiates itself from other industry groups by having a very open “Go Giver” philosophy for sharing of business ideas including open financials, sales, marketing and operational methodologies with common business financial benchmarks & metrics. Open discussion and action plans for development of people and work/life balance are also a focus.
Clash of the clouds | The Economist 11/02/2009
Posted by thaadsma in broadband, ibm, infrastructure, Linux, managed services, microsoft, security, web, web services.add a comment
Cloud computing generates a lot of heated discussion, and through all the technical arguments, issues of security and trust, and battles over control, one topic keeps getting overlooked: cost.
Reducing business cost is what’s really driving us toward cloud computing.
We will all eventually adopt cloud computing, simply because the current model of scaling servers up and down is very expensive. IT departments try to buy as many servers as they think they’ll need for computing power during estimated peak capacity. But we don’t need that capacity most of the time– so lots of servers sit idle.
Cloud computing can reduce costs, becauses it provides more capacity during the peak times, so we simply pay for it on-demand. When the peaks are over and less capacity is needed, the cost then goes down. From a business perspective, this allows a company to move much of its infrastructure costs from being a capital expenditure (CAPEX) to an operating expenditure (OPEX).
The Economist published an excellent overview of how industry giants are reacting to this massive trend:

Clash of the Titans
“The rise of cloud computing is not just shifting Microsoft’s centre of gravity. It is changing the nature of competition within the computer industry. Technological developments have hitherto pushed computing power away from central hubs: first from mainframes to minicomputers, and then to PCs. Now a combination of ever cheaper and more powerful processors, and ever faster and more ubiquitous networks, is pushing power back to the centre in some respects, and even further away in others. The cloud’s data centres are, in effect, outsize public mainframes. At the same time, the PC is being pushed aside by a host of smaller, often wireless devices, such as smart-phones, netbooks (small laptops) and, perhaps soon, tablets (touch-screen computers the size of books).
Although Windows still runs 90% of PCs, the fading importance of the PC means that Microsoft is no longer an all-powerful monopolist. Others are also building big clouds, including Google, a giant of the internet, and Apple, renowned as a maker of hardware, with a market capitalisation that now exceeds those of both Google and IBM, its original arch-rival (see chart above).
Granted, there are hundreds if not thousands of firms offering cloud services—web-based applications living in data centres, such as music sites or social networks. But Microsoft, Google and Apple play in a different league. Each has its own global network of data centres. They intend to offer not just one or two services, but whole suites of them, with services including e-mail, address books, storage, collaboration tools and business applications. They are also vying to dominate the periphery, either by developing software for smart-phones and other small devices or by making such devices themselves.”
Read the whole thing, of course… Cloud computing: Clash of the clouds | The Economist.
Several Dozen of the Stupidest Things Ever Said 06/03/2009
Posted by thaadsma in development, government, healthcare, ibm, tangents.add a comment
A wonderful list of some of the most bone-headed things that people have said over the years about technology, and especially information technology: Stupid Things to Say.
Here’s just a sample:
“I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won’t last out the year.”
–The editor in charge of business books for Prentice Hall, 1957
The rest are even better. Enjoy!
via Stupid Things to Say.
10 reasons to purchase new hardware during a recession | 10 Things | TechRepublic.com 04/30/2009
Posted by thaadsma in business intelligence, government, healthcare, ibm, infrastructure, managed services, microsoft, security.add a comment
In tough times like these, it’s tempting to put off urgent IT hardware purchases. But you can shoot yourself in the foot by doing so, for a number of reasons–
10 reasons, to be precise.
I really think one of the most important is that your best people may be less productive, and productivity and results are the name for the game right now. Reason #2 from the list at TR:
“When PCs, displays, or network switches fail, it may be tempting to visit an old parts closet to dig out replacements. Old, entry-level Celeron- or Pentium-powered PCs with 256MB of RAM and rattling power supplies won’t help managers (now often responsible for production tasks, too, due to departmental layoffs) efficiently complete expanded task lists. Nor will such machines enable overworked colleagues to run QuickBooks, CRM applications, or proprietary programs smoothly. Nor will a 15″ CRT enable productivity gains when replacing a 22″ widescreen monitor used to display customer information alongside order entry software.
The same is true for network equipment. Outdated hubs and routers were decommissioned for a reason. They were either too slow, failed to operate properly, or didn’t meet the organization’s needs. They certainly won’t improve productivity now, when staff sizes are smaller, remaining employees must absorb the workload of laid-off staff, and stress levels climb ever higher. The subsequent delays and inefficiencies translate to lost opportunities, poor customer experiences, and less revenue.”
We’re working with our i3 Business Soultions customers every day who realize the only way to recovery and success is making good deals now for critical business systems.
Read all 10 business reasons at the TechRepublic blog:
via 10 reasons to purchase new hardware during a recession | 10 Things | TechRepublic.com.
The New India: Michigan? | BusinessWeek 01/26/2009
Posted by thaadsma in development, government, healthcare, ibm.add a comment
In what may be an invigorating trend for US information technology providers, IBM recently announced it plans to open an IBM ’Global Delivery Center’ on the campus of Michigan State University in East Lansing. The goal for the center is to modernize legacy applications used by state and local governments, as well as colleges and universities.
In addition, IBM and MSU are planning to expand out to help modernize IT systems at companies based in the U.S. in the healthcare, telecommunication, and other industries.
IBM mainframes and AS/400 systems still have a healthy user base in the government, university and healthcare sectors– and the software applications that run on these platforms are long overdue for an overhaul (not to mention all those greenscreen terminals). Here at i3 Business Solutions, we work with these customers all over Michigan.
Here’s an interesting take on this development from Steve Hamm at BusinessWeek:
“While the Indian outsourcing community is flipping out about the Satyam scandal, IBM, which has a major presence in India, is opening its newest service delivery center in….East Lansing, Michigan. IBM is setting up an unusual sort of delivery center on the campus of Michigan State University. The company plans to hire MSU students and graduates, plus others, to develop software applications and modernize computing systems for government agencies and universities. It plans on hiring 100 people by June and 1,500 eventually. An IBM spokesman said this isn’t a low-cost labor play; it’s about the talent. But I’m betting salaries for software programmers are a lot cheaper in East Lansing than they are in Somers, New York; Boston; or Silicon Valley—where IBM employs a lot of programmers.”
All I can say is: Go Spartans!
via The New India: Michigan? – BusinessWeek (see the reader comment as well)
related articles: http://www.businessweek.com/technology/content/jan2009/tc20090115_770577.htm?chan=top+news_top+news+index+-+temp_technology
Palmisano: ‘Stimulate’ with Broadband and the Power Grid – WSJ.com 01/23/2009
Posted by thaadsma in broadband, healthcare, ibm.add a comment
“Smarter infrastructure is by far our best path to creating new jobs and stimulating growth. We at IBM were asked to map this out by President-elect Barack Obama’s transition team, and our research shows that a $30 billion stimulus investment in just three areas — smart grids, health-care IT and broadband — could yield almost one million new jobs within one year. That’s possible because these kinds of infrastructure have significantly greater economic and societal multiplier effects than traditional infrastructure like bridges and highways.”
via Samuel J. Palmisano: Let’s Spend on Broadband and the Power Grid – WSJ.com.
High Performance Computing is Flying High | eWeek 05/23/2008
Posted by thaadsma in development, ibm, Linux, microsoft, SaaS, SUN, web.add a comment
“The swift rise of cloud computing—applications made available as on-demand services for enterprises and consumers over the Web—is now requiring HPC and “super” storage at all levels, Platform Computing founder and CEO Songnian Zhou told an audience of several hundred IT managers and developers here at Platform Global Conference, held May 19-21.
Platform Computing makes specialized management software for HPC data centers serving sectors such as the financial market, earth science, oil and gas exploration, health care, and government and military installations.
“Current data centers, most of them built more than 10 years ago, are costly to run and not very efficient in using power resources,” Zhou said. “What IT managers and CIOs need when they are looking to upgrade are agile, scalable, more powerful, more cost-effective servers and storage systems that use more automation, share resources, use less power and run on commodity hardware.
“Yet these new systems must be able to deliver powerful Web services 24/7. This is what HPC brings to the table.”"
Lots more stats and numbers at the origianl article: Why HPC Is Flying High
McKinsey surveys software landscape | Rough Type: Nicholas Carrs Blog 05/01/2008
Posted by thaadsma in development, google, ibm, SaaS, web services.add a comment
Rough Type: Nicholas Carrs Blog: McKinsey surveys the new software landscape
Softwares new battle lines are now becoming visible, report the consultants: “These trends – the growing acceptance of SaaS and SaaS platforms – are likely to create a tremendous battle between the largest software vendors and the newer SaaS providers. While each of these players has an advantage at one end of the spectrum large vendors such as IBM, Oracle, SAP and Microsoft do best in large enterprises, while SaaS “incumbents” such as Salesforce, NetSuite and RightNow are more in favor with small businesses, the real battle is in the mid-market space.
System i Morphs Into Power and ‘i’ | Maxed Out | 04/28/2008
Posted by thaadsma in ibm, Linux.Tags: Add new tag
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System i Morphs Into Power and ‘i’
“In a bold consolidation move, IBM has removed and replaced the identity of the System i by turning it into an “i” operating system that runs on IBM’s hottest POWER6-based hardware. Gone is the old identity of the integrated system, and along with it, presumably, the associations of a legacy system. The company has replaced System i and System p with a new line of unified servers with simplified pricing. The line is now officially IBM Power Systems, known as the IBM Power platform, with hardware server models branded with Power, as in, the Power 520, which will run AIX, Linux, or i5/OS. And i5/OS, by the way, really is simply “i.” IBM is essentially shedding the old, keeping the best, and embracing the new.
The plan to mainstream i5/OS is well under way.
Groundbreaking News
Mark Shearer, IBM’s vice president of marketing and offerings for the IBM Business Systems group, along with Ross Mauri, general manager of the IBM Power Systems group, jointly unveiled the massive change at a special town hall meeting today at the COMMON user group conference in Nashville. Due to a personal scheduling issue, I wasn’t able to be at the town hall meeting, but I — and several of my colleagues — were pre-briefed at COMMON by Shearer and Ian Jarman, who is now the manager of Power Systems Software. Look for additional coverage of the town hall meeting itself here tomorrow. “
Head in the Clouds | CIO Insight 03/26/2008
Posted by thaadsma in Amazon, google, ibm, Linux, microsoft, SaaS, security, web, web services.add a comment
The Forecast for Cloud Computing
A couple of good takeaways from a solid article:
“Like all technological advances, cloud computing isn’t without risk. For instance, there are security risks related to commingling your data with that of other companies. And reliability concerns arise whenever you depend on a third party’s systems to be up and running 24/7, as companies that rely on Amazon.com’s fledgling Simple Storage Service, or S3, learned when the service went down for two hours last month.
“Still, IT folks seem willing to put up with the glitches in exchange for the potential benefits, as indicated by one online poster who chimed in on the Wall Street Journal Web site after reading of the Amazon outage. “Cloud computing may be new and may not be at telephone reliability,” wrote the S3 user, “but Internet hosting as a utility is a trend that’s well on its way.” “
… and of course:
“Marc Benioff, the CEO of Salesforce.com who built his company on the slogan “No software,” says the distress over the perceived lack of security of the “multitenant” model—in which multiple companies’ application instances are stored on the same servers—is overblown. Granted, Benioff has reason to promote such a mindset, but the analogy he uses, comparing cloud computing service providers to the banking industry, has merit.
“If you met a CFO who insisted on keeping the company treasury in a safe in the basement, you’d think that he or she were nuts.”
Real-Time Events in Three Dimensions… at last? | MC Press Online 02/25/2008
Posted by thaadsma in development, games, ibm, multimedia, user interfaces, web, web services.add a comment
Software That Depicts Real-Time Events in Three Dimensions May Offer Distinct Advantages |
MC Press Online
After years–decades!– of fits and starts, the latest 3D technologies coming to market offer real promise for real-world applications. Look for more information at this blog in the coming months as we focus on 3D technologies for market leaders.
One lively post to read right now at MC Press Online (HT to Mike Sansoterra):
“For some reason, which may date back to the Spanish Inquisition and threats of expressing our deeper beliefs, we have told ourselves that two-dimensional images are just fine and, if we could just see them in color, or just see them a little sharper, then we would feel quite happy-perhaps even blessed. Well, as the has-been news anchor Howard Beale says in the 1976 movie Network (directed by Sidney Lumet), “I’m mad as hell, and I’m not going to take it anymore.” Two-dimensional imagery simply isn’t good enough! I want my 3-D! “
Java: A Retrospective 10/23/2007
Posted by thaadsma in development, ibm, microsoft, SUN.add a comment
Read it all, and read the comments, and leave some comments of your own. Where do you think Java is heading?
IBM to Consolidate 3,900 Servers onto 33 Mainframes 08/01/2007
Posted by thaadsma in ibm, virtualization.add a comment
Centralization vs. decentralization, aka the glass room vs. distributed computing using servers and workstations, is a long-running argument in the IT world.
Well, the pendulum is taking a full swing again in 2007, this time to “lean and green” virtualization of servers — onto IBM System z mainframes! Click here for the full story:
IBM to Consolidate 3,900 Servers onto 33 Mainframes
“In what it touts as “the most significant transformation” of its worldwide data centers in a generation, IBM announced Aug. 1 that it will consolidate about 3,900 of its own servers onto 33 virtualized System z mainframes running Linux to save electrical energy and cut back on its carbon footprint. “
Linux developers considering move to Eclipse 07/09/2007
Posted by thaadsma in ibm, Linux, SUN.add a comment
Linux developers considering move to Eclipse
“From outside the Linux development world, it would seem that this choice is a no-brainer. However, Eclipse is still largely seen as a Java IDE, rather than an IDE for any language. Eclipse can, and has been, turned into an IDE for everything from Java and JavaScript to C, C++ and C# and scripting languages like PHP, Perl, Python and COBOL.”

